#18. Best Sales Chatbot: BotCore (Acuvate)
Aurea Software acquired Xant in 2021 and returned the brand to its original and widely recognized name, InsideSales, that same year. InsideSales is a sales acceleration platform with a predictive and prescriptive self-learning engine, assisting in a sale and providing guidance to the salesperson to help close the deal. Some of the best applications of AI “look into the future” to prevent future problems. Such is the goal with BigPanda, which leverages AI to lessen or stop IT outages before they take down a full business, an e-commerce operation, or a mission-critical application.
AI-driven audio cloning startup gives voice to Einstein chatbot – Yahoo Singapore News
AI-driven audio cloning startup gives voice to Einstein chatbot.
Posted: Fri, 16 Apr 2021 07:00:00 GMT [source]
Digital Genius claims this could save the company’s customer support costs. Additionally, Digital Genius claims its chatbot will transfer the customer to a live service agent (on the user business’ staff) if it cannot interpret the customer’s response. The Digital Genius chatbot can then automatically send that generated response to the customer, or it can also be set to wait to send the response until it receives human approval. This could potentially minimize future errors as each time the human agent approves or disapproves of a response, the chatbot will take that decision into consideration when it offers its next response. Digital Genius claims their software automatically pulls possible responses to frequent customer inquiries based on a business’ historical record of customer-agent conversations. In other words, the software generates responses to customer questions from past human responses to those questions.
A platform that helps companies manage their vendors, both domestically and internationally.
Flow XO lets you create and deploy bots with zero coding skills required. You can use it to answer simple questions, engage your customers, or even accept payments . MobileMonkey is a popular chatbot aidriven audio startup gives voice chatbot platform that allows you to create bots for Facebook Messenger, Instagram DMs, WhatsApp, SMS, and website chat. The platform allows you to create chatbots using AIML or your own custom code.
Meya provides a fully functional web IDE that makes bot-building easy. The cloud code and managed database that comes with every bot allows you to make your bot powerful and delight your customers. DeepConverse chatbots can acquire new skills with sample end-user utterances and these new skills can be trained in less than 10 minutes. An intuitive drag-and-drop conversation builder helps in defining how the chatbot should respond, so non-technical users can leverage the customer service enhancing benefits of AI.
A company building a chatbot that evaluates your current financial status and predicts your future.
They decided that one of the best ways was to create a system that is both language and location-agnostic, and designed to be culturally sensitive. They’ve put that system to work for a variety of companies, including a hotel chain, a coffee company, and a plastic surgery center. A chatbot that helps you find the best pizza delivery area closest to you.
Chatbots can assist by analyzing sentiment, emotion, and intent, reducing live-agent assistance, and increasing first contact resolution. A sudden increase in call volume is expected, and a Conversational AI can help customer service teams handle such spikes. A conversational AI can segregate interactions based on the customer’s intent, requirement, past call history, sentiments, and emotions. A chatbot can help categorize low-value calls from high-value calls, route the low-value ones to Virtual Assistants and ensure live agents handle the more critical calls.
This startup is building a platform for robotic process automation and intelligent automation of business processes.
And it’s well-adopted among companies in the healthtech, telecom, travel, financial services, and e-commerce industries. Zowie’s automation tools learn to address customers’ issues based on AI-powered learning, not keywords. Zowie pulls information from several data points including, historical conversations, knowledge bases and FAQs, and ongoing conversations. So the better your knowledge base and more extensive your customer service history, the better your Zowie implementation will be right out of the box. Solvemate is context-aware by channel and individual users to solve highly personalized requests.
A programmatic and intelligent way of offering a conversational experience to mimic conversations with real people, through digital and telecommunication technologies. For example, if a customer asks, “Is the seat next to me still empty,” the chatbot may present the response, “The seat next to you is still available” with a 75-percent confidence interval. That 75 percent figure might warrant human agent approval before the response is sent. As explained in the 3-minute video below, the team used machine learning to train Watson on concepts such as “what is an organization? The team also taught Watson to respond in the language of the legal domain.
A chatbot that helps you navigate the world of digital marketing.
Intercom is a unique messaging platform designed for companies in the healthcare, financial service, education, e-commerce industries. However, in August 2018, Intercom announced its foray into chatbots with Custom Bots, a product that allows you to create web-based chatbots. Geared to assist the busiest of people, X.ai’s intelligent virtual assistant “Amy” helps users schedule meetings. The concept is simple — if you receive a meeting request but don’t have time to work out logistics, you copy Amy onto the email and she handles it. Through machine learning and natural language processing, Amy schedules the best time and location for your meeting based on your preferences and schedule.
The startup is an AI-driven HR platform for companies to automate the hiring process and reduce the time it takes to fill jobs. A company that provides an AI-driven solution to automate the process of distributing content to various social media networks, as well as a tool for managing the relationships between the various networks. A startup that helps SMBs use their data to increase revenue, through data-driven sales and marketing that can be deployed with just a few clicks. A company that helps banks protect their data and helps them maximize their data-driven insights, technology and services.